With a massive global customer base- 39 million customers across 60 countries- HSBC’s marketing strategy has clearly had success garnering international reach, authority, and adoption. For years, creating an ambassadorial presence in airports across the world has been a core component in their successful advertising strategy. According to HSBC’s Head of Marketing, Leanne Cuts, the rationale is simple:
“As a global bank, we need to be present where our customers travel. Airports are not just transit spaces; they are growing media channels, offering a prime opportunity for our brand to connect with millions of people worldwide."
This prime opportunity has benefits for global brands beyond mass international reach. The inherent sense of prestige, value, and trust associated with the airport environment is proven to transfer to brands present in the space.